Computer Fraud and Abuse Act, the Stored Communications Act, and unauthorized access

Monson v. The Whitby School, Inc., No. 09-1096, 2010 WL 3023873 (D.Conn. August 2, 2010)

Plaintiff Monson sued her former employer (a private school) for sex discrimination and related claims. The school filed counterclaims against Monson for, among other things, violation of (1) the Computer Fraud and Abuse Act (CFAA) and (2) the Stored Communications Act (SCA).

The counterclaims were based on allegations that Monson gained unauthorized access to the school’s email server to unlawfully view and delete email messages contained in the email accounts of other school employees. Upon learning of her impending termination, the school alleged, Monson used this unauthorized access to delete more than 1,500 email messages. Further, the school alleged that after Monson was terminated, she intentionally deleted data and software programs that resided on her school-issued computers before she returned them to the school.

Monson moved to dismiss the counterclaims. The court denied the motion.

CFAA claim

Monson argued that the school had not adequately pled that her actions — accessing and deleting data and software — were unauthorized. The court rejected this argument, finding that while it may be implausible (a la Twombly and Iqbal) that Monson wasn’t authorized to access her own email account, there was no reason to find it implausible she was not authorized to access the email accounts of others.

SCA claim

The court dismissed the SCA claim for essentially the same reason. Monson had argued that the school’s “formulaic” statement that she had accessed the stored electronic communications were not pled with enough detail to state a claim. The court found that the allegations were sufficient.

Photo courtesy of Flickr user croncast under this Creative Commons license.

Access to private email server supports Stored Communications Act claims

Devine v. Kapasi, 2010 WL 2293461 (N.D. Ill. June 7, 2010)

Kapasi and Devine were equal shareholders in a corporation. In August 2009, the two decided to part ways. The corporation transferred one of its servers to Devine, and he immediately put it into the service of his new company.

After the server was transferred, Kapasi and some employees of the old company allegedly logged on to the server to access and delete email messages stored on that machine. Devine and his new company sued for violation of the Stored Communications Act (at 18 U.S.C. §2701) and the Computer Fraud and Abuse Act (at 18 U.S.C. §1030).

The defendants moved to dismiss under FRCP 12(b)(6) for failure to state a claim. The court denied the motion as to the Stored Communications Act claims but granted the motion (with leave to amend) as to the Computer Fraud and Abuse Act claims.

The Stored Communications Act claims

The defendants argued that the Stored Communications Act did not apply to access to the server because plaintiffs did not provide an electronic communications service to the public. Defendants relied on the case of Andersen Consulting LLP v. UOP, 991 F.Supp. 1041 (N.D.Il.1998) to support this argument. In that case, the court dismissed a Stored Communications Act claim for unauthorized disclosure of emails under 18 U.S.C. §2702. The Andersen Consulting court held that disclosure of emails obtained from the server of a company not in the business of providing electronic communications services to the public did not violate the Stored Communications Act.

This case, however, arose under 18 U.S.C. §2701, which does not impose the same scope on potential defendants – the term “to the public” does not appear in connection with the provision of electronic communication services in §2701. Section 2701 deals with unauthorized access, while §2702 deals with unauthorized disclosure.

So the court held that “[w]here, as here, a plaintiff pleads that it stores electronic communications on its own systems, and that a defendant intentionally and without authorization got hold of those stored communications through the plaintiff’s electronic facilities, the plaintiff states a claim under § 2701 of the [Stored Communications Act].”

The Computer Fraud and Abuse Act claims

The court dismissed the Computer Fraud and Abuse Act claims, finding that the plaintiffs failed to plead that they suffered a cognizable “loss” under the statute. The plaintiffs were required to plead that the defendants’ conduct “caused . . . loss to 1 or more persons during any 1-year period . . . aggregating at least $5,000 in value.” Such allegations were simply missing from the complaint.

The defendants tried an interesting argument that the court rejected as premature at the motion to dismiss stage. They argued that since one of the plaintiffs was a technology company, it should have had a backup of all the data allegedly deleted. Therefore, any cost in excess of the $5,000 statutory threshold would not be a “reasonable cost.” Though it didn’t fly at the motion to dismiss stage, such an argument may fare better in a motion for summary judgment.

Photo courtesy Flickr user Jordiet under this Creative Commons License.

Email snooping can be intrusion upon seclusion

Analysis could also affect liability of enterprises using cloud computing technologies.

Steinbach v. Village of Forest Park, No. 06-4215, 2009 WL 2605283 (N.D. Ill. Aug. 25, 2009)

Local elected official Steinbach had an email account that was issued by the municipality. Third party Hostway provided the technology for the account. Steinbach logged in to her Hostway webmail account and noticed eleven messages from constituents had been forwarded by someone else to her political rival.

Steinbach sued the municipality, her political rival and an IT professional employed by the municipality. She brought numerous claims, including violation of the Federal Wiretap Act, the Stored Communications Act, and the Computer Fraud and Abuse Act. She also brought a claim under Illinois common law for intrusion upon seclusion, and the court’s treatment of this claim is of particular interest.

The defendant IT professional moved to dismiss the intrusion upon seclusion claim under Fed. R. Civ. P. 12(b)(6)(for failure to state a claim upon which relief can be granted). The court denied the motion.

The court looked to the case of Busse v. Motorola, Inc., 813 N.E.2d 1013 (Ill.App. 1st. Dist. 2004) for the elements of the tort of intrusion upon seclusion. These elements are:

  • defendant committed an unauthorized prying into the plaintiff’s seclusion;
  • the intrusion would be highly offensive to the reasonable person;
  • the matter intruded upon was private; and
  • the intrusion caused the plaintiff to suffer.

The defendant presented three arguments as to why the claim should fail, but the court rejected each of these. First, the defendant argued that the facts allegedly intruded upon were not inherently private facts such as plaintiff’s financial, medical or sexual life, or otherwise of an intimate personal nature. Whether the emails were actually private, the court held, was a matter of fact that could not be determined at the motion to dismiss stage. Plaintiff’s claim that emails from her constituents were private was not unreasonable.

The defendant next argued that Steinbach had not kept the facts in the email messages private. But the court soundly rejected this argument, stating that the defendant failed to explain how Steinbach displayed anything openly. Plaintiff asserted that she had an expectation of privacy in her email, and defendant cited no authority to the contrary.

Finally, the defendant argued that the intrusion was authorized, looking to language in the Federal Wiretap Act and the Stored Communications Act that states there is no violation when the provider of an electronic communication services intercepts or accesses the information. The court rejected this argument, finding that even though the municipality provided the email address to Steinbach, Hostway was the actual provider. The alleged invasion, therefore, was not authorized by statute.

The court’s analysis on this third point could have broader implications as more companies turn to cloud computing services rather than hosting those services in-house. In situations where an employer with an in-house provided system has no policy getting the employee’s consent to employer access to electronic communications on the system, the employer – as provider of the system – could plausibly argue that such access would be authorized nonetheless. But with the job of providing the services being delegated to a third party, as in the case of a cloud-hosted technology, the scope of this exclusion from liability is narrowed.

Email ribbon photo courtesy Flickr user Mzelle Biscotte under this Creative Commons License

Divorce spyware case moves forward

Court refuses to dismiss ECPA, SCA and CFAA claims against ex-spouse accused of delivering malicious code.

Becker v. Toca, No. 07-7202, 2008 WL 4443050 (E.D. La. September 26, 2008)

Plaintiff Becker sued his ex-wife, one Ms. Toca, claiming that Toca installed on Becker’s home and office computers a Trojan Horse that could steal passwords and send them to a remote computer. Becker claimed violations of the Electronic Communications Privacy Act (ECPA), the Stored Communications Act (SCA), the Computer Fraud and Abuse Act (CFAA), and Louisiana’s Electronic Surveillance Act.

Toca moved to dismiss for failure to state a claim upon which relief can be granted. The court dismissed the Louisiana state claim, but allowed the federal claims under the ECPA, SCA and CFAA to move forward.

In denying Toca’s motion on the ECPA claim, the court nodded to the general consensus established by cases such as Steve Jackson Games, Inc. v. United States Secret Service, 36 F.3d 457 (5th Cir. 1994), United States v. Seiger, 318 F.3d 1039, 1047 (11th Cir. 2003), Konop v. Hawaiian Airlines, Inc., 302 F.3d 868 (9th Cir.2001), and Bailey v. Bailey, 2008 WL 324156 (E.D. Mich. 2008) that ECPA liability requires the electronic communication to be intercepted contemporaneously with its transmission. Toca had argued that merely sending the Trojan Horse could not be considered an “interception” of an “electronic communication” under the ECPA. But the court held that allegations of stealing the passwords and transmitting them elsewhere, in conjunction with Becker’s computers being connected to the Internet, made it “reasonable … to infer that the Trojan Horse program may have collected information contemporaneous to its transmission.”

As for the SCA claim, Toca had argued Becker’s allegedly infected computers were not “a facility through which an electronic communication service is provided,” and thus not within the protection of the SCA. The court declined to dismiss the claim at the pleading stage because it was unclear to what extent the Trojan Horse may have accessed or retrieved information stored with an electronic communication service provider.

The court denied the motion to dismiss the CFAA claim, rejecting Toca’s arguments that the affected computers were not “protected” computers under the CFAA, and that the allegations were insufficient to show Toca intended to cause “damage.” The allegations that the Trojan Horse caused error messages and slow processing were sufficient on this point. Toca argued that an intent to damage the computers would be incompatible with a desire to retrieve information from them. But the court rejected this all-or-nothing damage approach.

The Louisiana statute claim failed simply because the court held that the statute covered only wire and oral communications, leaving electronic communications of the type at issue within the case outside its scope.

Employee text messages covered under Stored Communications Act and Fourth Amendment

Quon v. Arch Wireless Operating Co., Inc., — F.3d —-, 2008 WL 2440559 (9th Cir. June 18, 2008)

Sergeant Quon’s employer, the City of Ontario, California Police Department, issued him a pager with which he could send and receive text messages. Copies of text messages sent and received using the pager were archived on Arch Wireless’s computer server. The City’s agreement with Arch Wireless allowed for each user to send up to 25,000 characters’ worth of messages a month.

The police department required any employee who went over that monthly limit to pay the overage charges. Quon went over that limit several times and paid the extra fees. After awhile, the department started to investigate Quon, ostensibly to see whether the department should seek to raise the 25,000 monthly character limit. Quon’s supervisor had told him that the department would not review the contents of the messages if he continued to pay for the overages.

But the department acquired transcripts of the messages anyway. Quon sued, alleging violations of the Stored Communications Act, 18 U.S.C. §§2701-2711 (SCA) and the Fourth Amendment.

The district court awarded summary judgment to the defendants on the SCA claim, finding that Arch Wireless was a “remote computing service” as defined by the SCA, and thus it was appropriate for Arch Wireless to turn over the contents of the messages to the police department as a “subscriber” to the service.

On the defendants’ summary judgment motion on the Fourth Amendment claim, the district court determined that Quon had a reasonable expectation of privacy, but that the question of whether the search of the contents of the messages by the police chief was reasonable should be heard by a jury. That jury found that the search was reasonable because it was to determine the efficacy of the 25,000 character limit (i.e., to determine whether work-related reasons warranted upgrading).

Quon sought review of both the SCA and Fourth Amendment issues with the Ninth Circuit. On appeal, the court reversed the lower court’s holding that the SCA was not violated. As for the Fourth Amendment claim, the appellate court held that the search by the police chief was unreasonable as a matter of law, and that the question should not have even made it to the jury.

On the SCA claim, the court looked to the plain meaning of the statute as well as the legislative history from 1986 to conclude that the lower court’s determination that Arch Wireless was a remote computer service was erroneous. Arch Wireless did not provide “computer storage” nor “processing services.” Although Arch Wireless was storing the messages after transmission, the court held that that function was contemplated as one for an electronic communications service as well, which was more in line with the services Arch Wireless provided. So when Arch Wireless turned over the contents of the messages to the police department, which was merely a subscriber and not “an addressee or intended recipient of such communication[s],” it violated the SCA.

On the Fourth Amendment question, the court concluded that the search was unreasonable as a matter of law because it was unreasonable in its scope. Assuming that the only reason the police chief wanted to check the efficacy of the 25,000 character limit, there would have been less intrusive ways of doing so. Quon could have been asked to count the characters himself, or could have redacted personal messages in connection with an audit.

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