Court rules on how punitive damages may apply in eBay corporate harassment case

A Massachusetts couple who ran an independent news blog sued eBay for allegedly orchestrating a targeted harassment campaign against them. Plaintiffs owned and operated EcommerceBytes, a trade publication that covered e-commerce, often with critical insights into companies such as eBay. According to plaintiffs, eBay’s executives became increasingly concerned about this coverage and decided to respond in a way that went far beyond normal corporate PR strategies. Instead of addressing the criticism directly, eBay’s former executives allegedly launched a campaign to frighten and silence plaintiffs through harassment, surveillance, and various disturbing tactics. Plaintiffs accused eBay and several of its former employees of planning and executing actions that included sending grotesque packages, stalking plaintiffs in their hometown and even posting false online ads to publicly humiliate them.

Both parties took steps to try to control which state’s law would apply to the issue of punitive damages in the case. Plaintiffs asked the court to apply California law for punitive damages, arguing that much of the alleged harassment campaign had been coordinated from eBay’s headquarters in California. California law allows punitive damages for cases involving malice or oppressive behavior, which could lead to significant financial consequences for the defendant if plaintiffs were successful. In contrast, eBay filed its own motion asking the court to apply Massachusetts law, which generally does not permit punitive damages without specific statutory authorization. eBay argued that Massachusetts law should govern the case since many of the alleged harassment activities—such as physical surveillance and vandalism—occurred in Massachusetts, where plaintiffs lived.

The court ultimately allowed both parties’ motions in part, ruling that some of the claims would be governed by Massachusetts law and others by California law. For certain claims, such as trespass and false imprisonment, the court decided Massachusetts law would apply to punitive damages because those incidents occurred within Massachusetts. But the court ruled that California law would govern claims the claims for  intentional infliction of emotional distress and civil conspiracy, since the alleged harassment campaign had been largely planned and coordinated from eBay’s headquarters in California.

Why this case matters:

  • Corporate Accountability: It shows how far-reaching corporate misconduct can be when unchecked and highlights the need for mechanisms that hold companies responsible for actions against individuals.
  • Limits of Corporate Power: The alleged conduct underscores the lengths some companies may go to when responding to criticism, raising questions about corporate influence and ethical boundaries.
  • Guidance for Cross-State Cases: The court’s decision to apply different state laws to various claims sets an example for how courts might handle complex cases that cross state lines and involve conflicting laws.

Steiner v. eBay, Inc., — F.Supp.3d — 2024 WL 4647877 (D. Mass., November 1, 2024)

Can a party recover statutory damages under the Stored Communications Act without proving actual damages?

The Stored Communications Act (18 USC 2701 et seq.) is among the most powerful tools relating to email privacy. It is a federal statute that prohibits, in certain circumstances, one from intentionally accessing without authorization, or exceeding authorized access to, a facility through which an electronic communication service is provided. The statute provides criminal penalties and an aggrieved party can bring a civil suit for damages in certain cases.

The statute contains a provision that addresses the amount of money damages a successful plaintiff can recover. Section 2707(c) provides the following:

Damages. The court may assess as damages in a civil action under this section the sum of the actual damages suffered by the plaintiff and any profits made by the violator as a result of the violation, but in no case shall a person entitled to recover receive less than the sum of $1,000. If the violation is willful or intentional, the court may assess punitive damages. In the case of a successful action to enforce liability under this section, the court may assess the costs of the action, together with reasonable attorney fees determined by the court.

Note the phrase “but in no case shall a person entitled to recover receive less than the sum of $1,000.” Does that mean every plaintiff that successfully proves the defendant’s liability is entitled to at least $1,000, regardless of whether there was any actual damage that occurred? The Fifth Circuit Court of Appeals recently addressed that question in the case of Domain Protection, L.L.C. v. Sea Wasp, L.L.C. It held that one must show at least some actual damages before being entitled to the minimum of $1,000.

The court looked to the Supreme Court’s approach in addressing nearly identical language in another statute, wherein SCOTUS concluded that “person entitled to recover” refers back to the party that suffers “actual damages.” Doe v. Chao, 540 U.S. 614, 620, 124 S.Ct. 1204, 157 L.Ed.2d 1122 (2004). And it noted that two other circuits have held that this reasoning should apply to the same terms in the Stored Communications Act: Vista Mktg., LLC v. Burkett, 812 F.3d 954, 964–75 (11th Cir. 2016) and Van Alstyne v. Elec. Scriptorium, Ltd., 560 F.3d 199, 204–208 (4th Cir. 2009). The court “endorse[d] the reasoning of those opinions and [saw] no need to repeat it.”

Domain Protection, L.L.C. v. Sea Wasp, L.L.C., — F.4th —, 2022 WL 123408 (5th Cir. January 13, 2022)

Money for pain and suffering because your email was hacked?

pain and suffering email hack

Plaintiff and defendant worked together doing real estate appraisals. Defendant accessed plaintiff’s email account without authorization and was later found liable for violating the federal Stored Communications Act. When it came time to assess damages, plaintiff asked for $150,000 for the pain and suffering he endured because of the email access. He alleged that he suffered mental decline, began drinking a lot and had troubles with his marriage.

The court was sympathetic to plaintiff’s “very real difficulties” but found that the amount he was seeking bore “an outsized relationship to the actual offense.” From the court’s opinion:

[Defendant], on one occasion, committed a targeted SCA offense. [Defendant] searched solely for emails related to [plaintiff’s] disparagement of [defendant] and printed four of them. Immediately, [plaintiff] learned of the breach and quickly put security measures in place to prevent further unauthorized access. Because the offense was objectively narrow in scope, the Court credits that [plaintiff] suffered a brief period of emotional harm related to the offense. The original intrusion was startling and, no doubt, produced some anxiety during the time it took [plaintiff] to protect his privacy by installing computer security software, changing passwords, and contacting his internet service provider who assured him they had taken “care of everything.”

The court ended up awarding plaintiff $1,000 for his pain and suffering tied to the breach.

Skapinetz v. CoesterVMS, Inc., 2021 WL 1634712 (D.Md. April 27, 2021)

Why get a copyright registration?

A work of authorship is protected by copyright at the moment it is created. If you take a photo or write some software or draft some text, copyright law protects that work the moment it becomes fixed in a tangible medium of expression for more than a transitory duration. You do not need a registration to own a copyright. It exists automatically. But there are certain benefits conferred by registering a copyright.

Copyright registration allows the holder to sue for infringement.

One benefit from having a registration is that the holder of the copyright can sue for infringement. This is a requirement for litigation – a court will not let a copyright infringement case go forward unless the plaintiff shows that it has a registration certificate. And that registration certificate needs to be in hand — it is not enough for the plaintiff to have just applied to register the copyright. It actually needs to have the registration issued.

Better evidence.

A second benefit of having a copyright registration certificate is the evidentiary weight that it carries in court. If the registration is obtained in the five years following the first publication of the work, the judge will look at that registration certificate and give it great importance in ascertaining whether the plaintiff has a valid copyright in the work.

Statutory damages and attorney’s fees.

A third benefit of having a registration is that in certain circumstances the plaintiff can recover its costs and attorneys fees, and be entitled to recover statutory damages. These damages can range anywhere from $750 all the way up to $150,000 per work infringed.

To be entitled to these things the plaintiff must have obtained a timely copyright registration. To be timely, it has to either have been obtained before the infringement began, or if it was obtained after the infringement began, it was obtained within the first three months following the first publication of the work. The key is that timing matters — it is generally advisable to register a work within the first three months following first publication.

Need help with a copyright registration?

Please feel free to give me a call at (630) 362-7237, or send email to ebrown@internetcases.com.

About the author:

Evan Brown, nondisclosure agreementsEvan Brown is a technology and intellectual property attorney in Chicago. This content originally appeared on evan.law.

See also:

No statutory damages in online copyright case where infringement continued after copyright registration

Seventh Circuit requires trademark defendants to pay plaintiff’s attorneys’ fees

Court held this was an “exceptional case” and that trial court judge should have awarded plaintiff its attorneys’ fees under the Lanham Act.

While it is fairly common for successful litigants in copyright cases to be awarded the attorneys’ fees they incur in bringing or defending the case, that fee-shifting is not as common in trademark cases. There is a higher standard that must be met in trademark cases – the prevailing party must show that it has won an “exceptional case”. That recently occurred in the Seventh Circuit Court of Appeals. 

Plaintiff home remodeling company and defendants – a manufacturer of storm shelters and one of its owners individually – found themselves in a trademark dispute over rights to use a mark plaintiff had developed to use as a distributor of defendants’ storm shelters.

Defendants disregarded on oral license agreement it had with plaintiff and used the mark for years outside the territorial scope of the license. The evidence showed that defendants intended to just buy the mark in the event plaintiff noticed defendants’ out-of-scope use.

Plaintiff indeed noticed and sued. The trademark infringement case went to trial. The trial court – though it found in plaintiff’s favor on the liability question and awarded more than $17 million in damages to plaintiff – declined to order defendants to pay plaintiff’s attorneys fees. Plaintiff sought review of the denial of attorney’s fees with the Seventh Circuit.

On appeal, the court reversed and remanded. It found that the trial court’s findings made this an “exceptional case” and thus appropriate for an award of attorneys’ fees.

Specifically, the court found that defendants’ conduct was willful, egregious and intentional. Likewise, defendants had acted in bad faith and maliciously, and refused to cease infringing activity, causing plaintiff unnecessary trouble and expense.

4SEMO.com Inc. v. Southern Illinois Storm Shelters, Inc., Nos. 18-1998 & 18-2095 (7th Cir., October 7, 2019)

About the Author: Evan Brown is a Chicago technology and intellectual property attorney. Call Evan at (630) 362-7237, send email to ebrown [at] internetcases.com, or follow him on Twitter @internetcases. Read Evan’s other blog, UDRP Tracker, for information about domain name disputes.

Court sides with Apple in copyright dispute over photo in iPhone commercial

Plaintiff photographer took a photo that Apple used in an April 2010 TV commercial for the iPhone 3GS. The 30-second commercial showed the photo for about 5 seconds. Plaintiff sued for copyright infringement, claiming Apple did not have the proper license to use the photo. She sought to recover Apple’s “indirect profits” on iPhone sales attributed to the infringement. Apple moved for partial summary judgment on the issue of damages, arguing such damages were “impermissibly speculative.” The court granted the motion.

Apple made four arguments showing a lack of a causal nexus between the use of the photo and plaintiff’s claim for profits. First, Apple contended that plaintiff proffered no evidence to support her claim that the photo itself caused any sales. Second, Apple argued that the iPhone was “well established in the consumer marketplace” at the time of the commercial which made it impossible to ascribe iPhone 3GS sales to the use of a single commercial, let alone one image in a single commercial. Third, two additional commercials ran during the time period that the commercial ran, each featuring different applications that can be used on an iPhone. Fourth, overall sales of the iPhone decreased during the relevant time period, February 28, 2010 to May 29, 2010, which is the time during which the commercial aired and the month immediately preceding and following that period.

The court found that plaintiff proffered no evidence that the use of the photo caused any iPhone 3GS sales, nor that the commercial did itself. The photo was integrated into no more than five seconds of a 30–second commercial where numerous images and various product functions were displayed. There was no evidence showing that sales resulted from the mere use of the photo. The court noted that as a threshold matter, it was plaintiff’s burden to establish a causal connection to some portion of profits before Apple would have to carry the burden of apportioning profits that were not the result of infringement. The court found that plaintiff did not proffer any evidence directly related to causation or even a method for showing that the alleged infringement actually influenced customers.

It’s important to note that this decision does not mean Apple has gotten away with copyright infringement. The decision is on the measure of damages, not liability (which remains an open question). Moreover, this case deals just with the question of actual damages under the Copyright Act. Plaintiff may yet assert an entitlement to statutory damages, which could range anywhere from $750 to $150,000.

Thale v. Apple Inc., 2013 WL 3245170 (N.D.Cal. June 26, 2013)

[Updated 7/2/13 to add last paragraph.]

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